SHIPPING

What are my shipping options?
At this time we are using USPS for all our shipping. We found this to be the most economical option for our customers. USPS has several different options to choose from. These options will be presented to you at check out.

When will I receive my order?
Orders are typically shipped within 48 hours. Delivery time will vary depending on shipping option selected and geography. You will be emailed your tracking number once your purchase ships.

Do you ship internationally?
If you would like to place an international order please contact us at: contact@hudsonsurf.com

ORDERING

What size shirt should I order?

Shirts run true to size but are not pre-washed so normal shrinkage should be expected. Order accordingly.

What payment methods do you accept?
We accept Visa, MasterCard, American Express, Discover, JCB and Diners Club. Sorry we do not accept checks, cash or money orders.

Can I order over the phone?
Sorry, we don't accept orders over the phone.

CUSTOMER SERVICE

Do you accept returns or exchanges?
We offer both a refund and exchange option (same value only) within 30 days from receipt. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Be sure to retain your packing slip, as it must be included with your return.
For full details please refer to our Return Policy.

There is a problem with my order. How do I get it resolved?
Customer service is our number one priority so let us know if there is a problem. Please email us at: contact@hudsonsurf.com

What do I do if the merchandise is defective or received the wrong item?
Once notified by you we will investigate and if we made a mistake, we will resolve the problem for you. If the shirt is defective or not the item you ordered we ask that you send it back in the original packaging. We will do everything we can to make things right. contact@hudsonsurf.com

How do I contact you?
The best way to contact us and get a fast reply is via email. contact@hudsonsurf.com We try our best to respond within 24 hours.

How will you use my information?
Please refer to our Privacy Policy.